🌿 Contact WindowFlora
We’d love to hear from you.
Whether you have a question about a product, need help with an order, or just want to talk plants, the WindowFlora team is here to help.
📬 Get in Touch
Use the contact form below to send us a message, or reach us directly at:
Please include your order number (if applicable) so we can assist you faster.
🌱 What We Can Help With
• product questions
• order status
• shipping inquiries
• returns & exchanges
• greenhouse setup
• grow lights & accessories
• general store questions
⏱️ Response Time
We aim to respond to all inquiries within 1–2 business days.
🌿 Why Shop With WindowFlora?
We specialize in thoughtfully selected indoor and outdoor gardening tools, plant décor, and growing solutions designed to help your plants thrive.
Thank you for choosing WindowFlora — we look forward to helping you grow something wonderful.
Reach Out to Us Today
We’re Here to Assist You with Any Queries
Your questions and feedback are important to us. Contact our support team for prompt assistance and solutions.
Frequently Asked Questions
How can I contact customer support?
You can reach our customer support team by filling out the contact form on our website, or by emailing us directly at [email protected]. We aim to respond within 24 hours.
What are your customer support hours?
Our customer support team is available from Monday to Friday, 9 AM to 5 PM (EST). We strive to assist you promptly during these hours, and you can leave a message outside of these times, which we will address as soon as possible.
Do you offer support for international inquiries?
Yes, we provide support for international inquiries and are happy to assist customers from around the world.
How can I track my inquiry?
Once you submit your inquiry, you will receive a confirmation email with a tracking number. You can use this number to check the status of your inquiry on our website.
What should I do if I don’t receive a response?
If you haven’t received a response within 48 hours, please check your spam folder. If you still don’t see our reply, feel free to reach out again through the contact form or email us directly at [email protected].